Olark - Latest Comments

Re: Olark | Login

Corey — Sat, 05 May 2012 20:44:38 -0000

In addition to those sizes, can the below sizes be added?

120x600
160x600
728x90
468x60

Thanks! :)

Re: Tech Support’s Greatest Hits – Your Weekly Olark Tip 4.27.2012

Ben Congleton — Sat, 28 Apr 2012 11:41:59 -0000

Awesome post Bill :-), really good stuff in here.

Re: Olark Best Practices – part 4: Proactive messaging

lj1233 — Thu, 26 Apr 2012 04:54:33 -0000

Monsoon
is a trendy clothes brand which is popular among all ages. Monsoon
dress is especially
popular among females. It is due to monsoon
dresses’ high quality,
uniqueness, gorgeousness and creativity. Monsoons
dresses are made of good cloth which makes people feel comfortable.
Furthermore, dresses at monsoon are all
fruits of famous designers’ long time efforts. It is like a fairy tale, full of magic which can
realize every girl’s dream of being a
noble fairy maiden. Dresses in monsoon stand at
the top of fashion. However, it is too expensive for many to afford it. Fortunately,
monsoon
sale online
makes the dream possible for all. Come to our monsoon clothing
dresses shop！

http://www.monsoondresses.net

Re: Gamification of Customer Support

lj1233 — Thu, 26 Apr 2012 04:53:06 -0000

http://www.monsoondresses.net

Re: Gamification of Customer Support

lj1233 — Thu, 26 Apr 2012 04:52:39 -0000

Monsoon is a trendy clothes brand which is popular among all ages. Monsoon dress is especially popular among females. It is due to monsoon dresses’ high quality, uniqueness, gorgeousness and creativity. Monsoons dresses are made of good cloth which makes people feel comfortable. Furthermore,
dresses at monsoon are all fruits of famous
designers’ long time efforts. It is like a fairy tale, full of magic which can
realize every girl’s dream of being a noble fairy
maiden. Dresses in monsoon stand at the top of fashion. However,
it is too expensive for many to afford it. Fortunately, monsoon sale online makes the dream possible
for all. Come to our monsoon clothing dresses shop！

Re: Gamification of Customer Support

lj1233 — Thu, 26 Apr 2012 04:42:31 -0000

Monsoon is a trendy
clothes brand which is popular among all ages. Monsoon dress is especially popular among females. It is due to monsoon dresses’ high quality, uniqueness, gorgeousness and creativity. Monsoons dresses are made of good cloth which makes people feel comfortable. Furthermore,
dresses at monsoon are all fruits of famous designers’ long time efforts. It is like a
fairy tale, full of magic which can realize every girl’s dream of being a noble fairy maiden. Dresses in monsoon stand at the top of fashion. However,
it is too expensive for many to afford it. Fortunately, monsoon sale online makes the dream possible
for all. Come to our monsoon clothing dresses shop！

Re: Olark Best Practices – part 4: Proactive messaging

lj1233 — Thu, 26 Apr 2012 04:42:28 -0000

Monsoon is a trendy
clothes brand which is popular among all ages. Monsoon dress is especially popular among females. It is due to monsoon dresses’ high quality, uniqueness, gorgeousness and creativity. Monsoons dresses are made of good cloth which makes people feel comfortable. Furthermore,
dresses at monsoon are all fruits of famous designers’ long time efforts. It is like a
fairy tale, full of magic which can realize every girl’s dream of being a noble fairy maiden. Dresses in monsoon stand at the top of fashion. However,
it is too expensive for many to afford it. Fortunately, monsoon sale online makes the dream possible
for all. Come to our monsoon clothing dresses shop！

Re: Olark | Login

Rimasuen — Wed, 25 Apr 2012 19:30:55 -0000

it is my first time here. Can any of you show me what it is like here?

Re: Olark | Login

Rimasuen — Wed, 25 Apr 2012 19:26:09 -0000

you look good but is possible to put banners ,i mean if you know

Re: Olark | Login

Rimasuen — Wed, 25 Apr 2012 19:22:42 -0000

joe, how many badges do you have?

Re: Tech Support’s Greatest Hits – Your Weekly Olark Tip

wxc721 — Tue, 24 Apr 2012 23:18:46 -0000

Dkny, a famous brand, is the abbreviation of
Donna Karan New York. Dkny bags express different cultures of New York in a
fashionable way. The dkny bag integrates independence and
liberty, spirit of New York
into one. Dkny dkny insertes energy of the young into it. The
designer, Donna Karan is welcomed by all. Dkny bags sale is very hot. Bags dkny has become the symbol of fashion because of
their charm and spirit. You cannot miss dkny handbags.

http://www.dkny-bags.net

Re: Olark | Documentation for api.visitor.updateCustomFields

Chris — Tue, 24 Apr 2012 04:42:32 -0000

Is there a way to push a custom field in Pidgin?
Basically I want to be able to see the username, email address, and an associated ticket # that they can provide in the buddy list information.

I tried the example
olark('api.visitor.updateCustomFields', {internalCustomerId: '12345'});

but the number doesn't show up

Re: http://me.olark.net:3001/documentation/javascript/api.visitor.getDetails

Gregg Stirton — Mon, 23 Apr 2012 17:22:40 -0000

olark('api.visitor.getDetails', function(details){
if (details.emailAddress == "stevejobs@apple.com" || details.fullName == "Steve Jobs") {
olark('api.chat.sendNotificationToOperator', {body: "this might be Steve Jobs, just sayin'"})
}});Steve Jobs? Now that WOULD be impressive :P

Re: Tech Support’s Greatest Hits – Your Weekly Olark Tip

Bill_thompson95 — Fri, 20 Apr 2012 14:57:25 -0000

Add your own tips, hacks and work arounds and we'll feature them in a future TSGHs' post and send you an Olark T-shrt for your help

Re: You can list a directory containing 8 million files! But not with ls..

Seo Melbourne — Thu, 19 Apr 2012 07:03:36 -0000

what about: find -params | xargs rm

Re: http://me.olark.net:3001/documentation/javascript/api.visitor.getDetails

Jon Clark — Wed, 18 Apr 2012 16:05:21 -0000

Actually, this is possible!

olark('api.chat.onCommandFromOperator', function(event) {
if (event.command.name == 'setPhoneNumber') {
olark('api.visitor.updateCustomFields', {phoneNumber: event.command.body});
}
});

After this is done, you'll need to set up some instructions to push the visitor data to your CRM with your !lead command, but I'm confident you can figure that one out :) Good luck!

Re: Customer Service 101 — Outstanding CS In Multiple Languages

German english translator — Tue, 17 Apr 2012 04:54:08 -0000

Thanks for the links.I checked out some of the your post all were very usefull.

Re: Olark | Login

E2bobbie — Mon, 16 Apr 2012 12:06:43 -0000

Hi my name is Robert Goldfarb Greco.
My job is CEO of The World better business origination, incorporated in THE USA.
The Purpose for my intrusion is to ask your company for help.

We are in need of free advertizing and or any monetary donation or non monetary Donation.
We at the WBBO are a well respected business person’s origination.
Our main goal is to create new jobs for the poor and for the disabled.
We and our networking partners have created over 4000 new jobs for your Country.
now we need help getting them.

Please feel free to call me anytime at: 01699785780 http://atedyinc.org/Light_Bear... READ What Dr. Clark had to Say About The CEO of the WBBO
www.thewbbousa.com wbboopi@yahoo.com

Sincerely

CEO
Robert Goldfarb Greco
WORLD BETTER BUSINESS ORG, INC. USA
bobbie: yes. we need 400 workers.

Re: Olark | Login

Alan Houser — Mon, 16 Apr 2012 11:58:35 -0000

Can you click this, then create a paid Olark account? I'd like to test the link and get paid. http://www.olark.com/?r=v44a31... —ok, ok sorry. That was fun though,

Re: http://me.olark.net:3001/documentation/javascript/api.visitor.getDetails

Alex — Fri, 13 Apr 2012 12:54:43 -0000

It would be great to see a Chat Rep being able to interface with a custom Field. Lets say someone writes their phone number in the chat, a sales rep could type
!setPhoneNumber 123 456 7890
and it would update details.customFields.PhoneNumber = "123 456 7890"then when you hit !lead at the end, it would go right into the correct field of your CRM

Re: LightningJS: safe, fast, and asynchronous third-party Javascript

Greg — Wed, 11 Apr 2012 13:42:22 -0000

Thanks for providing this library - it is great to have all of your (and Meebo's) learning in this space codified into an easily usable library.

After experimenting with this, I have a question. In my script when I use lightningjs.provide("piratelib", {...}); it seems that each of the methods that I provide has this bound to the method itself. Is there a way to provide an object that the methods can be bound to? Ideally I'd love to be able to do something like this, where the third argument is bound to this on each call:

var pirateLibInstance = new pirateLib(); lightningjs.provide("piratelib", pirateLibInstance, pirateLibInstance);

This would expose all of the methods of the object pirateLibInstance and bind the calls to the third parameter, pirateLibInstance.

As it stands today I need to specify my methods twice - once in my library and again in lightningjs.provide call. Are there any approaches with the existing code that would let me do something like I've explained here?

Re: Don’t break the Internet with your Javascript

Matt — Mon, 09 Apr 2012 13:35:49 -0000

Good question Ruben - we do a bit of filtering by associating all log messages with specific Olark session data. Not the most sophisticated method, but it gets the job done.

One idea to handle this (which we haven't tried yet) would be a bit of IP-based rate limiting when parsing the HTTP access logs. Using IPs would at least be a bit more generic :)

Re: Don’t break the Internet with your Javascript

Ruben — Wed, 04 Apr 2012 10:42:35 -0000

Hey Matt, thanks for sharing the code!

I actually started coding something like this in Python once I saw this post. Now that I see your code, it's good to know I did it pretty much the same way :D

Just wondering, do you have anything in place to prevent people from abusing your log system? And by that I mean calling your log server manually.

Thanks!

Re: Don’t break the Internet with your Javascript

Matt — Tue, 03 Apr 2012 16:59:24 -0000

...and just rolled it out for JSConf :)

https://github.com/olark/hashm...

Hack away!

Re: Don’t break the Internet with your Javascript

Gabriel — Mon, 02 Apr 2012 18:03:41 -0000

The conclusion has only one flaw. you can't infer correlation without control. Besides comparing slow/fast load time to conversion, you are also comparing one point in time/a later point in time. it may have nothing to do with load time speed. Now, if you had a control group of 10% still loading from the slow load time, and those remained equal to before, then you could be [more] certain of the correlation.